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Where and how fire victims can pick up their mail

California Wildfire evacuations and road closures have disrupted mail delivery and shut down post offices throughout Southern California. In areas where air quality is deemed a health threat, mail service may be delayed. If you live in the area affected by California Fires Disaster, following information will provide detail information. It applies to Malibu, Orange County, San Diego County, and San Bernardino County

Where you can pick up mail:

If you have had to evacuate your home or if your local post office has been closed, you can pick up your mail at designated post offices outside of the evacuation areas. You will need photo identification, such as a California driver’s license or a state-issued identification card.

Orange County:

The Silverado Post Office has been evacuated and remains closed, affecting 550 post office box customers and 550 rural customers. Mail can be picked up at the Orange Post Office, 1075 N. Tustin Street, Orange, from 7:30 a.m. to 6 p.m. Monday through Friday and from 9 a.m. to 3 p.m. on Saturday.

The Trabuco Canyon Post Office has been evacuated and remains closed, affecting 700 post office box customers and 10 carrier routes in ZIP Code 92679. Mail can be picked up at the Rancho Santa Margarita Carrier Annex, 29862 Avenida De Las Bandera, Rancho Santa Margarita, from 9 a.m. to 4 p.m. Monday through Saturday.

Mail for Camp Pendleton can be picked up at the San Clemente Post Office, 520 E. Avenida Pico, San Clemente, from 9 a.m. to 5 p.m. Monday through Friday and from 9 a.m. to 3 p.m. on Saturday.

San Bernardino County:

Mail for Blue Jay 92317, Cedar Glen 92321, Crestline 92325, Lake Arrowhead 92352, Rimforest 92378, Running Springs 92382, Skyforest 92385, Twin Peaks 92391 and Green Valley Lake 92341 can be picked up at Norton Air Force Base, 195 Del Rosa Ave., the same building used during the 2003 wildfires. Mail will be available today from 1 p.m. to 4 p.m. and from 10 a.m. to 4 p.m. Thursday, Friday and — if regular service has not resumed by then –Saturday.

San Diego County:

The following post offices will be open from 1 p.m. to 4 p.m. today and from 10 a.m. to 4 p.m. on Thursday, Friday and — if necessary — Saturday.

Mail for Jamul 91935, Potrero 91963 and Tecate 91980 can be picked up at El Cajon Main Post Office, 401 W. Lexington, El Cajon.

Mail for Ramona can be picked up at the Carmel Mountain Post Office, 11251 Rancho Carmel Drive, San Diego, in Room 117, located at the south end of the Margaret Sellers Processing and Distribution Center.

Mail for Bonsall 92003 and Fallbrook 92028 can be picked up at the Murrieta Carrier Annex, 39571 Los Alamos, just off Interstate 215 in Murrieta. The annex is at the west end of a shopping center.

Malibu:

Mail for the section of the Pacific Coast Highway between Las Flores Canyon and Webb Way, which remains closed, can be picked up at the Colony Annex Post Office, 23648 Pacific Coast Highway, Malibu.

If you can’t get to a post office:

The Postal Service will continue to hold your mail; it will not return any mail as undeliverable. Once the evacuation orders are lifted, home delivery will resume, and any mail that has been held will be delivered.

If you face fines for late payment of bills:

If you are fined because of late payments on bills that were delayed or destroyed, you can contact a Postal Service consumer affairs office for your district: Orange County residents, 714-662-6215; San Diego and San Bernardino county residents, 858-674-2670; Malibu residents, 323-586-1250.

The office will provide you with a letter explaining that the fires delayed delivery of your bills and asking your creditors to forgive penalties. In past fires, creditors have been understanding, said U.S. Postal Service spokesman Mike Cannone. You can also write your own letter.

If your mail was destroyed in a fire, contact your district consumer affairs office for a letter to explain the situation.

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